- FAQ'S
Frequently Asked Questions
We compiled a list of answers to address your most pressing questions regarding our services.
What types of personal laundry items do you clean?
We clean everyday clothes, bedsheets, blankets, towels, curtains, delicate garments, office wear, casual clothes, plus specialty items like shoes, handbags, and carpets.
Do you clean shoes professionally?
Yes. We clean sneakers, formal shoes, sports shoes, and some specialty footwear using fabric-appropriate cleaning methods to restore freshness and appearance.
Do you provide bag or handbag cleaning services?
Absolutely. We handle handbags, backpacks, travel bags, and designer bags with careful cleaning techniques suited to leather, fabric, or synthetic materials.
Can you clean carpets and rugs?
Yes. We offer deep carpet and rug cleaning to remove dust, stains, allergens, and odors while protecting the fabric and color quality.
How do you treat heavily stained clothes or items?
We pre-treat stains like food, oil, sweat, ink, and dirt with fabric-safe solutions before washing for effective stain removal without damaging materials.
What is the usual turnaround time?
Standard laundry is usually completed within 24–48 hours. Shoes, bags, and carpets may take slightly longer depending on cleaning requirements.
Do you handle delicate fabrics and special care garments?
Yes. Items like silk, wool, designer wear, and delicate fabrics receive specialized care with appropriate detergents and washing techniques.
Do you offer pickup and delivery?
Yes, we provide convenient doorstep pickup and delivery for all laundry, shoe, bag, and carpet cleaning services.
Are your detergents safe for skin and fabrics?
Yes. We use high-quality, fabric-safe and skin-friendly cleaning products. Special preferences can also be accommodated.
Can I give specific washing instructions?
Definitely. Just let us know your preferences, and we’ll ensure they’re followed carefully.
How can I place an order?
Simply place your order through WhatsApp by sharing your address, preferred pickup date and time, and any special instructions. Our team will handle the rest and arrange collection accordingly.
What payment methods do you accept?
We accept secure online payments via Stripe. Once your order is processed, we’ll send you a payment link for quick and convenient payment.