Mercure Grand Jebel Hafeet: Laundry, Dry Cleaning & Pressing
Laundrykhalas brings its laundry service to Mercure Grand Jebel Hafeet Al Ain, the hotel on the slopes of Jebel Hafeet above the city, once known as Oryx Grand. Because the mountain lies outside the streets we cover all day, laundry pickup is arranged in advance over WhatsApp, with dry cleaning, washing and pressing returned to the front desk.
Pickup
Protection
Delivery
Concierge
Laundry at Mercure Grand Jebel Hafeet: the short answer
A hotel on a mountain needs a little planning. Here is how laundry works up on Jebel Hafeet.
- Pickup
- Arranged beforehand: the collection time is settled in the WhatsApp chat, since the hotel is up a mountain.
- Same day
- Dry cleaning handed in before 12 noon may return that evening, and the chat confirms it first.
- Next day
- Washing, folding and ironing take a day at our workshop, and the road to Jebel Hafeet is extra.
- Prices
- Suit AED 50, shirt AED 15, 6kg of washing AED 60.
- Delivery
- Pickup and return cost nothing from AED 30 upwards, and the mountain road adds no fuel or distance fee.
- Booking
- Contact us on WhatsApp at +971 50 384 1660 whenever suits you. No app is needed, and no account.
- In your room?
- Not required. Reception can keep the bag as long as your name and room number are on it.
- Sensitive skin
- Fragrance-free washing is offered if you ask, at the normal price.
Exclusive Reduced Pricing
Premium Laundry Services.
How to Book Your Laundry Pickup
Plan the laundry around your stay
Tell us when you check out and we will say when the bag should go. The ideas below show what guests on Jebel Hafeet send most often, whether they came for trails, pools or a weekend away from the city.
Will it be back before my flight?
Choose your flight time. International check-in opens 3 hours before departure, and the taxi ride down the mountain is added on.
The main airport is Zayed International, a taxi ride of about 105 to 145 minutes from the hotel. Al Ain International Airport is nearer, at 35 to 50 minutes, but few flights use it.
- Step 1
Book washing and pressing by
11:35 AM
The day before you fly
- Step 2
Book dry cleaning by
Before 12 noon
The day before you fly
- Step 3
Leave the hotel by
12:35 PM
The day you fly
Times are a guide. Same-day dry cleaning can come back as late as 11 pm, so send your flight time on WhatsApp and we will confirm the return before the driver comes.
Where the day goes, and what the clothes need afterwards
- On the hotel's own mountainWalks, rides and viewpointsThe Jebel Hafeet mountain road
Limestone dust packs into trainers on the climb. Cleaning a pair costs AED 55, and children's pairs AED 35.
Shoe care - In the hotelFamily afternoonsThe hotel's pools and water slides
Swimsuits cost AED 12 and pool towels AED 6 each. They come back rinsed free of chlorine and folded for another day on the slides.
Wash & fold - In the hotelEvenings above the cityThe panoramic lounge bar
A shirt dry cleaned for AED 15, or a dress for AED 40, returns on a hanger in time for drinks above the city.
Clean & press - About 11 km · 15 min taxiA day out with childrenAl Ain Zoo
The teddy that rode along to the safari park is washed by hand from AED 55 and returned two to three days later.
Soft toy cleaning - About 16 km · 20 min taxiPalm-shaded walksAl Ain Oasis
Linen and cotton trousers creased by an afternoon stroll can be steamed for AED 12 and are back within a day.
Press only
What guests send, by length of stay
- 1A night or twoShirts that rode up the mountain folded in the boot can be steamed on arrival and returned hung.
- 23 to 6 nightsMidweek, a 12kg bag at AED 99 takes a family's pool clothes and leaves a clean case for the way home.
- 3A week or moreGuests who stay longer pick a standing collection day in the chat and add dry cleaning whenever a suit needs it.
FAQs
Frequently Asked Questions
Message +971 50 384 1660 on WhatsApp. That line belongs to Laundrykhalas, not the hotel.
Staff reply around the clock, so a guest on the mountain can write after the pool or before an early walk.
- Include your room number and a short list
- A price and a slot come back
- Anything above AED 30 is collected free
Leave the bag with reception and message us.
Staying in the room is unnecessary. A name and room number on the bag are enough, and the driver collects at the time you settle on in the chat.
- The time is fixed on WhatsApp first
- Clean clothes go back to the same desk
- A message says they have arrived
Often, if the suit is with us before 12 noon.
The hotel is a drive from the city, so we confirm an evening return in the chat before the driver sets out. A suit handed over later returns the next day, in good time for the lounge bar or for checkout.
- Say when you need it back
- The quote shows the price first
- Pressing alone is also possible
A 6kg bag is AED 60, as in the city.
Dry cleaning is charged by the piece. The chat shows the full total before the driver sets off for the mountain, and nothing extra is added for the drive.
- 12kg bag: AED 99
- Each additional kilo: AED 12
- Trousers AED 18, shirts AED 15
Dry cleaning costs AED 12 to AED 120 a piece.
Guests at Ayla Bawadi Hotel & Mall Al Ain pay the same, because the garment fixes the price. Ties and shirts sit at the low end, and heavy coats cost more.
- Evening dress: AED 65
- Silk tie: AED 15
- Overcoat: AED 50
Yes, Oryx Grand Jebel Hafeet is the hotel's earlier name.
Some booking sites still list it that way. Quote the name on your reservation, whichever it is, and we will find your room.
- Listings show about 124 rooms and suites
- It stands on the slopes of Jebel Hafeet
- We have no link with the hotel itself
Most visitors come for the winding mountain road and the view over Al Ain.
Pack for dust and sun: trail shoes, sports kit and one smart outfit for the lounge bar. All three can be cleaned during a weekend, though shoes need a few days.
- Trainers can be cleaned for AED 55
- Sports kit is washed by the kilo
- Al Ain Oasis is about 16 km away
Washing is weighed and dry cleaning is counted piece by piece.
A family up here often sends one weighed bag of pool clothes with a few items for dinner, so the total stays low.
- Pool clothes: AED 60 for 6kg
- A shirt steamed on a hanger: AED 9
- Pool towels join the weight
Yes, but the time is booked in the chat rather than promised.
Jebel Hafeet lies beyond the streets our cars cover all day, such as those around Al Ain Rotana. A message first lets us plan the trip, and the quote names the day your bag returns.
- No fuel or distance fee for the climb
- Free pickup and delivery from AED 30
- You know the return day before we start
Still have questions?
Contact usAnswers checked by Hassam Rafkey, Head of Digital Operations, Middle East, on 26 October 2026.
Why Choose Laundrykhalas for Laundry & Dry Cleaning Near You in UAE.
Flexible Scheduled Pickup
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Advanced Stain Protection
24-Hour Express Delivery
Loved by thousands of busy
families and business executives in Abu Dhabi.
"I honestly did not expect my carpet to look this good again. They removed stains I thought were permanent. The whole villa in Abu Dhabi Hills Estate feels fresher now."
"Professional service from pickup to delivery. Our curtains here in Saadiyat Island look brand new and the cleaning made a huge difference."
"Been using Laundrykhalas in Aljada for about 18 months and I've always had great experiences. The tracking on collection and drop off is really helpful."
"Overall great service. Friendly and helpful delivery. Very quick! I would use Laundrykhalas again. Great quality."
"I have tried several dry cleaners in Abu Dhabi, but the service in Mercure Grand Jebel Hafeet really stands out. My clothes always come back perfectly pressed and fresh."
"The wash and fold service is extremely convenient. Everything comes back organized and clean. Highly recommended for anyone in Al Majaz."
"The bed linen service is fantastic. Our bedding in Meydan comes back crisp, clean, and hotel-quality. Outstanding turnaround."
"The press quality is amazing. My silk dresses and suits here in Al Barari came back looking like they came straight from a high-end boutique."
Mercure Grand Jebel Hafeet stands on the mountain south of the city, roughly 16 km from the middle of Al Ain. The closest hotels on our list are Ayla Bawadi Hotel & Mall Al Ain, about 10 km north, and Al Ain Rotana. Our drivers cover Al Ain City all day, and the mountain run is planned with you.
Signature Booking. WhatsApp Booking
No app needed. Say you are at Mercure Grand Jebel Hafeet, give a room number and the pieces, and we reply with a price and a time for the mountain run.
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Mercure Grand Jebel Hafeet on the mountain
Mercure Grand Jebel Hafeet Al Ain stands on the slopes of Jebel Hafeet, and many booking sites still list it as Oryx Grand Jebel Hafeet. Listings describe about 124 rooms and suites, a spa, mini golf and a panoramic lounge bar. Our nearest other hotel page is Ayla Bawadi Hotel & Mall Al Ain, and most orders from the mountain are pool clothes and trail kit.
Sources: Hotels.com, Booking.com, Zomato and hotel listings.
Other hotels we collect from near Mercure Grand Jebel Hafeet
Down in the city, Radisson Blu Hotel & Resort Al Ain and the neighbouring hotels follow the same price list. The closest are below.
Our Recent Posts
A weekend on Jebel Hafeet might bring dusty trail shoes, a dress for the lounge bar or a child's toy that lived in the pool. These posts explain how each of those is looked after.
Have a look below, or ask us anything in the chat.


