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Downtown Dubai · Dubai

Laundry & Dry Cleaning at Palace Downtown.

Laundrykhalas Laundry and dry cleaning collection for guests of Palace Downtown on Burj Lake, Downtown Dubai

Staying at Palace Downtown, the Arabian-style hotel on Burj Lake? Laundrykhalas is a laundry service you book on WhatsApp, with a driver at the gate inside an hour. Kanduras, abayas and evening wear get careful dry cleaning, priced by the piece, while beachwear and casual clothes go by weight. A laundry pickup from Old Town Island in Downtown Dubai usually comes back the following day.

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Laundrykhalas Driver collecting garment bags from a guest at the entrance of Palace Downtown

Reclaim your time.
Leave the wardrobe care to us.

Book via WhatsApp

Schedule a collection in seconds. Our valet driver comes straight to your luxury residence, villa, or office.

Artisanal Cleaning

Garments are individually inspected, treated for stains, and cleaned using eco-friendly, premium detergents.

Perfect Finish & Delivery

Your items are delivered fresh, beautifully pressed, and hung or folded to your doorstep within 24 hours.

Free Collection
Dedicated Concierge
Live GPS Tracking

Premium Laundry Services.

Laundrykhalas premium wash and fold laundry bag in Dubai
Everyday Luxury
🧺

Premium Wash & Fold

From AED 60

Casual clothes, swimwear from the pool and gym kit are washed by weight. AED 60 covers up to 6kg and AED 99 up to 12kg, with AED 12 for each extra kilo. They are folded and returned to Palace Downtown within a day.

Laundrykhalas boutique clean and press service for suits in UAE
Signature Care
👔

Boutique Clean & Press

From AED 11

A kandura is AED 15, an abaya AED 18 (AED 35 with delicate work), a saree AED 40 and an evening dress AED 65. Each is cleaned and hand-finished, and pieces booked before noon can return to Palace Downtown the same day.

Laundrykhalas express steam pressing service for designer shirts
Express Finish
💨

Steam Pressing Only

From AED 6

For outfits that are clean but folded from the case. A kandura is pressed for AED 12, a hung shirt AED 9, a dress AED 25 and an evening gown AED 40. Pressed pieces are ready the next day.

Laundrykhalas luxury bed and bath linen deep cleaning in Abu Dhabi
Home Freshness
🛌

Luxe Bed & Bath Care

From AED 29

Useful for families living in Old Town and the apartments around the lake, rather than hotel guests. Bed sheets cost AED 18, pillowcases AED 7, a comforter AED 45 and a bath robe AED 16. Allow 24 hours, or 48 for a large duvet.

Laundrykhalas artisan sneaker and leather shoe restoration
Artisan Care
👟

Artisan Shoe Restoration

From AED 35

Smart leather shoes for a gala and sandals for the souk both pick up marks. Formal shoes and sneakers cost AED 55, sandals AED 45 and boots AED 85. Shoes need two to four days.

Laundrykhalas luxury handbag spa and leather bag cleaning
Artisan Care
👜

Luxury Bag Spa

From AED 60

A clutch carried to a wedding, or a handbag marked by perfume. Clutches and standard handbags cost AED 45, wallets AED 35 and crossbody bags AED 55. Bag cleaning takes three to five days.

Laundrykhalas professional tailoring and clothing alterations
Custom Fit
🪡

Tailoring & Alterations

From AED 20

An evening gown hem costs AED 45, a beaded hem AED 55, and trouser hems or waist changes AED 40. Jacket sleeves shortened from the cuff are AED 55. Alterations take 48 to 72 hours, so tell us the date of the event.

Laundrykhalas deep carpet and curtain steam cleaning at home
Sanitary Clean
🏠

Deep Carpet & Curtain Care

From AED 15

This service is for neighbours, not hotel rooms: apartments in Old Town and around Burj Lake. Regular carpet is AED 20 per sqm, wool AED 26, and blackout curtains AED 25 per sqm. Expect three days.

Laundrykhalas specialist wedding dress cleaning in UAE
Specialist Care
👰

Wedding Dress Cleaning

From AED 250

For couples and families celebrating in Downtown. Gowns start at AED 250, beaded ones at AED 450, a wedding abaya is AED 50 and a wedding kandura AED 20. Preservation boxes cost AED 210, and gowns take 7 to 14 days.

Laundrykhalas professional mascot costume cleaning in UAE
Specialist Care
🧸

Mascot Cleaning

From AED 230

For event crews and agencies working festivals and shows around Downtown. Small mascots cost AED 200, medium AED 230 and large AED 250, with AED 30 per accessory. Costumes come back in three to five days.

Gloved technician spot-cleaning a beige teddy bear, Laundrykhalas soft toy cleaning UAE
Specialist Care
🐻

Soft Toy Cleaning

From AED 55

If a child’s soft toy got sticky at the fountain show, we clean it gently: AED 55 small, AED 70 medium and AED 120 large. It is dried slowly and returned to Palace Downtown in two to three days.

Technician lifting a cream sofa cover in a laundry facility, Laundrykhalas sofa cover cleaning UAE
Specialist Care
🛋️

Sofa Cover Cleaning

From AED 35

For homes in Old Town and along the Boulevard; hotel guests will not need it. Regular sofa covers cost AED 35, large ones AED 40, and medium cushion covers AED 15. Allow two to three days.

Technician brushing a brown leather jacket by hand in a cleaning facility, Laundrykhalas leather cleaning UAE
Specialist Care
🧥

Leather Cleaning

From AED 100

Winter evenings at the lakeside restaurants can call for a leather jacket. Jackets start at AED 150, coats and blazers at AED 130, and leather shoes or boots at AED 180. Allow three to five days.

How to Book Your Laundry Pickup

Laundrykhalas Guest at Palace Downtown writing a WhatsApp message to book dry cleaning
Step 1

Book via WhatsApp

Message our concierge. No complicated forms or downloads required, book your pickup in seconds.

Laundrykhalas driver arriving at the entrance of Palace Downtown in Downtown Dubai
Step 2

Valet Pickup

Leave the laundry bag at your door or hand it to our professional driver. We supply bags during our first visit.

Laundrykhalas Embroidered abaya and kandura being checked before dry cleaning
Step 3

Premium Cleaning

Garments are cleaned using state-of-the-art systems and custom cycles tailored for each fabric type.

Laundrykhalas Pressed kanduras and dresses ready to go back to Palace Downtown
Step 4

Delivered in 24 Hours

Your fresh wardrobe returns beautifully hung, covered, or folded, ready to slot straight into your closet.

Process Information

From doorstep to wardrobe, completely chore-free.

Staying at Palace Downtown? Message us with your name and what you need cleaned. You receive a price straight away, a driver within the hour, and most items return the next day.

Why Choose Laundrykhalas for Laundry & Dry Cleaning Near You in UAE.

Reclaim your weekend in the UAE.

Laundrykhalas Evening dress and suit pressed for an occasion in Downtown Dubai in the UAE
Laundrykhalas Family clothes washed and folded for guests on Old Town Island in the UAE
Laundrykhalas Business shirts and suits ready for a meeting in Downtown Dubai in the UAE
Laundrykhalas Laundry collection from an apartment in Old Town, Downtown Dubai in the UAE

Perfect for Your Wardrobe

Outfits for weddings, galas and dinners, cleaned and pressed so they are ready when you are. - Many guests at Palace Downtown come for a celebration. Send the outfit on arrival, and it comes back cleaned and pressed: AED 65 for an evening dress, AED 60 for a three-piece suit, ready for the night.

Perfect for Busy Households

Pool days and fountain evenings mean many outfit changes. A 12kg bag at AED 99 covers several days. - Children go through several outfits a day between the pool, the souk and the fountain show. A 12kg bag for AED 99 takes the lot, and the family’s kanduras or abayas can be cleaned separately by the piece.

Perfect for Business Leaders

Suits and shirts for meetings in Downtown or DIFC, cleaned before noon and returned that evening. - For guests here on business or attending an event, a shirt costs AED 15 and a two-piece suit AED 50. Hand them over before noon and they can come back to Palace Downtown in time for the evening.

Perfect for Commercial Needs

Homes in Old Town and around the lake use the same drivers for weekly bags and household items. - Apartments in Old Town and along Burj Lake are on the same route as Palace Downtown. Residents send weekly bags, duvets, curtains and sofa covers in one chat, with free collection above AED 30.

Loved by thousands of busy families and business executives in Dubai.

4.6/5 Rating

"I honestly did not expect my carpet to look this good again. They removed stains I thought were permanent. The whole villa in Dubai Hills Estate feels fresher now."

— Laith Jaber

via Google

"Professional service from pickup to delivery. Our curtains here in Saadiyat Island look brand new and the cleaning made a huge difference."

— Naveen Banerjee

via Trustpilot

"Been using Laundrykhalas in Aljada for about 18 months and I've always had great experiences. The tracking on collection and drop off is really helpful."

— Francisco Contreras

via Google

"Overall great service. Friendly and helpful delivery. Very quick! I would use Laundrykhalas again. Great quality."

— Andres Moreno

Customer Feedback

"I have tried several dry cleaners in Dubai, but the service in Palace Downtown really stands out. My clothes always come back perfectly pressed and fresh."

— Valeria Gomez

via WhatsApp

"The wash and fold service is extremely convenient. Everything comes back organized and clean. Highly recommended for anyone in Al Majaz."

— Joel Manalastas

via WhatsApp

"The bed linen service is fantastic. Our bedding in Meydan comes back crisp, clean, and hotel-quality. Outstanding turnaround."

— Alejandro Zuniga

via Google

"The press quality is amazing. My silk dresses and suits here in Al Barari came back looking like they came straight from a high-end boutique."

— Robert Laxamana

Driver Feedback

Schedule your collection anytime, anywhere in Dubai & Abu Dhabi.

Laundrykhalas QR code to book laundry at Palace Downtown on WhatsApp
Laundrykhalas Guest on Burj Lake checking a WhatsApp message about dry cleaning
Laundrykhalas Guest arranging a laundry pickup time during a stay at Palace Downtown

Real-time updates on your phone.

  • Instant updates

    Real-time notifications from pickup to delivery.

  • GPS driver tracking

    Watch your valet driver arrive with live tracking.

  • Reschedule in one click

    Change of plans? Update your delivery slot instantly.

FAQs

Frequently Asked Questions

For Palace Downtown guests, our washing starts at AED 60 for a 6kg bag.
  • 12kg: AED 99, extra kilos AED 12
  • Kandura cleaned and pressed: AED 15
  • Abaya: AED 18, delicate AED 35
Orders over AED 30 travel both ways free, and you see the full price in the chat before collection. Nothing is charged for fuel or distance.
Per item, a shirt is AED 15 and a kandura AED 15 cleaned and pressed. Trousers are AED 18, a day dress AED 40 and a blazer AED 40. Pressing alone costs AED 9 for a hung shirt. Most pieces return to Palace Downtown within 24 hours, and anything dry cleaned before noon can be back the same evening.
Our full price list applies to Palace Downtown, and we send it on WhatsApp on request.
  • Two-piece suit: AED 50
  • Evening dress: AED 65
  • Sneakers: AED 55
The same list covers guests at Armani Hotel Dubai, around 440 metres away in Burj Khalifa.
Laundrykhalas collects from Palace Downtown on Old Town Island within 60 minutes. We dry clean at our own facility and bring everything back to the hotel entrance. Book before noon and dry cleaning can return the same day; the rest comes back within 24 hours.
To keep costs down, dry clean only the formal pieces and wash the rest by weight.
  • Shirt: AED 15
  • Trousers: AED 18
  • 6kg wash & fold: AED 60
Pickup and delivery are free above AED 30. The same prices apply at Address Downtown, which is also in Downtown Dubai.
Yes, delicate pieces from Palace Downtown are finished by hand. Abayas with embroidery, beaded gowns and silk sarees are pressed at low temperature, working around trims rather than over them. Every stain is checked before cleaning, and we have been doing this in Dubai since 2016. Tell us in the chat about any fragile detail, and we will look at it before quoting.
Hotel laundry is usually priced per item; we offer both. Pressed pieces are counted one by one, from AED 15 for a shirt. Casual clothes can go by weight instead, AED 60 for up to 6kg, which is often cheaper for a family at Palace Downtown.
Dry cleaning costs more because each piece is handled individually. Stains are treated by hand, solvents are used instead of water, and pressing is done on forms. That is why a suit is AED 50 while a 6kg bag of washing is AED 60. Only send delicate items from Palace Downtown for dry cleaning.
Our dry cleaning for guests in Downtown Dubai starts at AED 15 per piece.
  • Kandura or shirt: AED 15
  • Jacket or blazer: AED 40
  • Wedding dress: from AED 250
There is no extra charge for collection above AED 30, and no fuel or distance fee. A driver reaches Palace Downtown within the hour, and everyday items are back within 24 hours.
There is no session fee; each piece has its own price. An evening dress is AED 65, a three-piece suit AED 60 and a tie AED 15. Hand them over before noon and they can be back at Palace Downtown the same evening, with free collection from AED 30.

Still have questions?

Contact us
Around the hotel

Palace Downtown sits on Old Town Island at the edge of Burj Lake, about 200 metres from Souk Al Bahar and 300 metres from Dubai Opera. The Dubai EDITION is around 525 metres away, and Address Dubai Mall about 675 metres. We already collect from homes and hotels across Downtown Dubai, so the hotel is a short stop on a regular run, and the drive from one end of the lake to the other takes only minutes.

Address Hotels + Resorts runs the hotel, with lake-view balconies, Thiptara, Asado, Ewaan and a spa with a hammam. Guests are often couples, families and people celebrating. For their clothes, hand-finished clean & press, wedding dress cleaning and press only before an evening out are the most useful. Residents of the lakeside apartments can use the same driver for household items too.

History

A short history of the hotel

Palace Downtown opened on 1 October 2007 as The Palace - The Old Town, an Arabian-style hotel on Old Town Island, linked to Souk Al Bahar. Sofitel managed it at first, and in 2008 Emaar’s own Address Hotels + Resorts took over. It has about 240 rooms, more than 80 of them suites, plus Thiptara, Asado and a spa with a hammam. Within walking distance is Armani Hotel Dubai in Burj Khalifa. Many guests come for a special occasion, so the clothes they bring are worth looking after properly.

  1. Oct 2007The Palace - The Old Town opens on 1 October in Downtown Burj Dubai, managed by Sofitel.
  2. Nov 2007Thiptara, the Thai restaurant over the lake, is due to open in the hotel’s first weeks.
  3. 2008Management passes to The Address Hotels + Resorts, Emaar’s hotel company.
  4. Jan 2010Burj Khalifa opens across the lake, a few hundred metres from the hotel.
  5. 2010An Emaar release lists The Palace - The Old Town as a hotel managed by The Address.
  6. 2011The hotel wins two awards at the Gulf Connoisseur Awards.

Sources: TradeArabia and Breaking Travel News (October 2007), Asia Travel Tips (2008), TradeArabia Emaar release (2010), Al Bawaba (2011), and the Burj Khalifa entry on Wikipedia.

Instant Chat Booking

WhatsApp Booking

No app, no account. Tell us you are at Palace Downtown, what needs cleaning and when you need it back. A driver reaches Old Town Island within the hour.

Start Chat Now

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Today
Good morning, I’m at Palace Downtown for a wedding on Saturday. I have two kanduras and an abaya with beading.
9:20 am
Good morning! Kanduras are AED 15 each and a delicate abaya AED 35, all finished by hand. A driver can reach the hotel within 60 minutes.
9:21 am
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Perfect. Can they be ready by tonight?
9:23 am
Yes, booked before noon they can come back this evening. We will message you before the driver leaves.
9:24 am
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Our Recent Posts

Guests at Palace Downtown often travel for weddings, Eid and family occasions. Our articles cover caring for wedding dresses, getting ready for Eid without stress, and how good alterations make an outfit fit properly.

Here are three recent posts. For anything else, just ask us on WhatsApp.

One run around the lake covers more than one hotel. Sofitel Dubai Downtown, on Sheikh Zayed Road about a kilometre from Palace Downtown, is on our route too. Nearby pages are below; for all the others, see Dubai hotels or the Downtown Dubai guide.

Answers checked by Hassam Rafkey, Head of Digital Operations, Middle East, on 14 October 2026.