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Palm Jumeirah · West Crescent

Laundry & Dry Cleaning at Kempinski Palm Jumeirah.

Laundrykhalas Laundry pickup for suite guests and residence owners at Kempinski Hotel & Residences Palm Jumeirah on the West Crescent

Laundrykhalas runs a laundry service for the suites, penthouses and villas of Kempinski Palm Jumeirah, out on the West Crescent of Palm Jumeirah. People here live in for weeks, cook in their own kitchens and fill a hamper fast. One WhatsApp message brings a driver along West Crescent Road inside the hour for a laundry pickup. AED 99 covers 12kg of wash & fold, dry cleaning goes by the garment, and everyday clothes are home again in a day.

West Crescent
in 60 Min
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Resident ratesEvery price

Prices for suites and residences on the West Crescent

AED 99 covers 12kg of wash & fold, and shirts cost AED 15 each. Collection from Kempinski Palm Jumeirah costs nothing once an order reaches AED 30.

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Laundrykhalas A residence owner at Kempinski Palm Jumeirah handing a full hamper bag to our driver

A full hamper in the suite,
folded and back by tomorrow.

Tell us the load

Mention Kempinski Palm Jumeirah, your suite or villa number if you like, and roughly how much there is: a bag, a few shirts, a dress.

Sorted and treated

Colours, whites, swimwear and delicates are separated, marks from the kitchen or the pool get attention first, then each item follows its label.

Brought back to you

Clothes return folded or on hangers to the hotel entrance, normally within 24 hours, and we message you before the driver leaves.

Free above AED 30
WhatsApp only
Driver in 60 min

What we clean for Kempinski residents.

Laundrykhalas premium wash and fold laundry bag in Dubai
Household size
🧺

Weekly wash & fold for suites

From AED 60

A family settled into a three-bedroom suite goes through towels from the 1,200 sqm pool, school-run clothes and gym kit at home speed. Our 6kg bag costs AED 60; the 12kg bag, AED 99; anything heavier adds AED 12 per kilo. Everything is laundered, dried, folded and returned to Kempinski Palm Jumeirah the following day.

Laundrykhalas boutique clean and press service for suits in UAE
Evening ready
👔

Clean & press for dinners out

From AED 11

The linen shirt for a table at Villamoré or the dress for an evening at Brunello deserves more than a home wash. Expect AED 15 per shirt, AED 18 for trousers, AED 40 for an everyday dress and AED 50 for a two-piece suit. Give us dry cleaning before midday and it may be back that evening.

Laundrykhalas express steam pressing service for designer shirts
Iron-free
💨

Press only when the wash is done

From AED 6

Many long-stay guests wash in the suite's own machine but would rather skip the ironing board. Pressing alone costs AED 9 for a hung shirt, AED 12 for trousers and AED 25 for a dress. Everything comes back to Kempinski Palm Jumeirah next day, on hangers and ready to wear.

Laundrykhalas luxury bed and bath linen deep cleaning in Abu Dhabi
Your own items
🛌

Your own linen and towels

From AED 29

Meant for things you brought or own yourself: a residence owner's spare sheets, a baby's cot set, the family's beach towels. Bath towels are AED 6, robes AED 16 and a duvet AED 50. Most pieces return next day; give a big duvet two full days.

Laundrykhalas artisan sneaker and leather shoe restoration
2-4 days
👟

Shoe care after beach and pitch

From AED 35

Between the white-sand beach and the mini football pitch by the kids' club, small trainers suffer first. Children's pairs cost AED 35, sandals AED 45, and AED 55 covers sneakers or formal shoes. Allow 2 to 4 days, easy to fit into a long stay at Kempinski Palm Jumeirah.

Laundrykhalas luxury handbag spa and leather bag cleaning
Handbags
👜

Bag care for totes and cases

From AED 60

Pool totes pick up sun cream and suitcases pick up scuffs on the way in. A tote or everyday handbag costs from AED 45, a backpack the same, and AED 85 covers a small suitcase. Bags take 3 to 5 days, so send them early in the stay.

Laundrykhalas professional tailoring and clothing alterations
48-72 hours
🪡

Alterations for a lawn wedding

From AED 20

Weddings here are held on the garden lawns and by the beach, and a guest outfit sometimes needs a last fix. Shortening trousers or adjusting a waist costs from AED 40, as does a day-dress hem. Give us 48 to 72 hours, and mention the wedding date in your first message.

Laundrykhalas deep carpet and curtain steam cleaning at home
Owners only
🏠

Curtains and rugs for owners

From AED 15

Only for residence owners' own furnishings, never the hotel's property. If you have fitted your own curtains or laid your own rugs, cleaning costs AED 20 per sqm for a normal carpet, AED 26 for wool and AED 20 for unlined curtains. Both take 3 days.

Laundrykhalas specialist wedding dress cleaning in UAE
Bridal
👰

Bridal gown care after a lawn wedding

From AED 250

A gown worn on a lawn or near the sand comes back with grass at the train and sand in the hem. Plain bridal gowns cost from AED 250, beaded ones from AED 450, and veils AED 55. Expect one to two weeks (7 to 14 days), with delivery anywhere in Dubai.

Laundrykhalas professional mascot costume cleaning in UAE
Event teams
🧸

Mascot cleaning for event teams

From AED 230

Useful to brand and events crews running family days and activations on the West Crescent lawns. Costumes cost AED 200 small, AED 230 medium or AED 250 large, plus AED 30 for each accessory. Each suit is deodorised, cleaned and dried, and returns within 3 to 5 days.

Gloved technician spot-cleaning a beige teddy bear, Laundrykhalas soft toy cleaning UAE
Families
🐻

Soft toys from the kids' club

From AED 55

A favourite toy follows children to Titan Tikes, the splash pool and the beach, and it shows. Toys cost AED 55 small, AED 70 medium or AED 120 large. Allow two or three days, so hand it over on a quiet day at Kempinski Palm Jumeirah.

Technician lifting a cream sofa cover in a laundry facility, Laundrykhalas sofa cover cleaning UAE
Owners only
🛋️

Sofa covers for owners' own sofas

From AED 35

This is for residence owners' own sofas and cushions only, not hotel furniture. A regular cover costs AED 35, a large one AED 40, and cushions start at AED 10 each. Allow two or three days; covers are pressed so they slip back on cleanly.

Technician brushing a brown leather jacket by hand in a cleaning facility, Laundrykhalas leather cleaning UAE
3-5 days
🧥

Leather for the cooler months

From AED 100

Owners who spend the winter on the Palm bring out leather jackets for evenings on the terrace. Prices begin at AED 150 for a leather jacket, AED 130 for a coat or blazer and AED 100 for small leather goods. Leather is cleaned by hand over 3 to 5 days.

From your suite to West Crescent Road and back.

Laundrykhalas Guest booking laundry on WhatsApp from a suite kitchen at Kempinski Palm Jumeirah
Step 1

Message from the suite

Name Kempinski Palm Jumeirah and the load, from one dress to a full weekly bag.

Laundrykhalas driver collecting a bag at the entrance of a West Crescent hotel on Palm Jumeirah
Step 2

Hand the bag over

The driver arrives within 60 minutes and collects the bag from you at the hotel entrance.

Laundrykhalas Family clothes being sorted by colour and fabric before cleaning
Step 3

Sorted by fabric

Kitchen splashes and pool marks are treated first, then every item gets the clean its label names.

Laundrykhalas Folded laundry and pressed shirts returning to Kempinski Palm Jumeirah
Step 4

Home again tomorrow

Everyday items are home next day, folded or hung, with a text as the driver leaves.

Process Information

From a suite on the West Crescent, back to your own wardrobe.

Living or staying at Kempinski Palm Jumeirah? Write once on WhatsApp, giving your name and the load. We quote the cost, a driver reaches the entrance inside the hour, and everyday items return the next day.

Why people living at Kempinski Palm Jumeirah use us.

Who we wash for at Kempinski Palm Jumeirah.

Laundrykhalas Folded clothes returned to a guest staying in a suite on Palm Jumeirah in Kempinski Palm Jumeirah
Laundrykhalas Children's swimwear and T-shirts washed and folded for a family staying on the West Crescent in Kempinski Palm Jumeirah
Laundrykhalas Pressed suit and dress for a garden wedding at Kempinski Palm Jumeirah
Laundrykhalas Weekly laundry pickup for a residence owner on the West Crescent of Palm Jumeirah in Kempinski Palm Jumeirah

A wardrobe that lasts the stay

With a kitchen and a home-sized suite, the laundry grows like it does at home. Send the mid-stay bag and travel with half the clothes. - In a suite with its own kitchen, a week here feels like home, and so does the washing pile. Send the mid-stay bag and it returns folded next day, so you pack for one week and still stay three.

Families in family suites

Kids' club mornings, splash pool afternoons and sandy evenings use up small outfits. AED 99 for 12kg keeps the whole family going. - Families in the two-bedroom family suites spend days between Titan Tikes, the splash pool and the sand. AED 99 for 12kg covers plenty of small swim shorts and T-shirts, and each family's clothes stay in their own bag all the way.

Wedding and event guests

Weddings and parties on the garden lawns call for a sharp outfit on a fixed day. Morning dry cleaning can be ready by evening. - Wedding parties and event guests on the West Side Lawn or a beach event space need a shirt, suit or dress ready on the day. Hand dry cleaning over before midday and it may come back that evening; a two-piece costs AED 50.

Owners and long-stay residents

Owners and long-stay guests can set a weekly pickup day and add their own curtains, rugs or sofa covers when needed. - Residence owners and long-stay guests treat Kempinski Palm Jumeirah as home. We can collect on the same day every week, and owners can add their own curtains, rugs and sofa covers, never hotel furnishings, to the same WhatsApp chat.

Loved by thousands of busy families and business executives in Dubai.

4.6/5 Rating

"I honestly did not expect my carpet to look this good again. They removed stains I thought were permanent. The whole villa in Dubai Hills Estate feels fresher now."

— Laith Jaber

via Google

"Professional service from pickup to delivery. Our curtains here in Saadiyat Island look brand new and the cleaning made a huge difference."

— Naveen Banerjee

via Trustpilot

"Been using Laundrykhalas in Aljada for about 18 months and I've always had great experiences. The tracking on collection and drop off is really helpful."

— Francisco Contreras

via Google

"Overall great service. Friendly and helpful delivery. Very quick! I would use Laundrykhalas again. Great quality."

— Andres Moreno

Customer Feedback

"I have tried several dry cleaners in Dubai, but the service in Kempinski Palm Jumeirah really stands out. My clothes always come back perfectly pressed and fresh."

— Valeria Gomez

via WhatsApp

"The wash and fold service is extremely convenient. Everything comes back organized and clean. Highly recommended for anyone in Al Majaz."

— Joel Manalastas

via WhatsApp

"The bed linen service is fantastic. Our bedding in Meydan comes back crisp, clean, and hotel-quality. Outstanding turnaround."

— Alejandro Zuniga

via Google

"The press quality is amazing. My silk dresses and suits here in Al Barari came back looking like they came straight from a high-end boutique."

— Robert Laxamana

Driver Feedback

Laundry that fits your week at Kempinski Palm Jumeirah.

Scan to chat with Laundrykhalas on WhatsApp from Kempinski Palm Jumeirah
Laundrykhalas Residence owner on the West Crescent reading a WhatsApp update about laundry delivery
Laundrykhalas Long-stay guest choosing a weekly laundry pickup day at Kempinski Palm Jumeirah

WhatsApp updates, a pickup day you set, and a hand-over that works for you.

  • Messages at each step

    From pickup to the return trip

  • Set your own day

    One-off or the same day every week

  • Where you hand over

    Hotel entrance, or reception if you arrange it

Residents' FAQ

Laundry questions from Kempinski Palm Jumeirah guests and owners

At Kempinski Palm Jumeirah our wash & fold is AED 60 per 6kg bag or AED 99 per 12kg bag.
  • Above 12kg: AED 12 a kilo
  • Trousers AED 18, shirts AED 15, an everyday dress AED 40
  • Pressing a hung shirt: AED 9
Orders of AED 30 or more travel both ways free, and the West Crescent costs nothing extra. These are our own published prices; the hotel sets its own laundry prices separately.
Yes, our full price list covers every item we collect from Kempinski Palm Jumeirah. A few that residents use most:
  • Wash & fold, 12kg: AED 99
  • Evening dress AED 65; two-piece suit AED 50
  • Bath towel AED 6, duvet AED 50
  • Owners' own curtains: from AED 20 per sqm
Send a photo or a rough list on WhatsApp and we quote it before the driver comes.
In Dubai, our smallest wash & fold bag, 6kg, costs AED 60, Palm Jumeirah included. Larger households, such as a family in a suite at Kempinski Palm Jumeirah, usually choose 12kg for AED 99, then AED 12 per extra kilo. Anything that needs pressing is charged by the garment, a shirt being AED 15, and everyday orders are back the next day.
Hotel laundry is often charged by the item; with us you can pay by weight, by the garment, or both. Casual clothes, swimwear and kids' outfits fill a bag that costs AED 60 (6kg) or AED 99 (12kg). Shirts, suits and dresses needing a press are charged one by one. Many households at Kempinski Palm Jumeirah mix the two in a single order, and we agree the total in the chat first.
Send one WhatsApp message to +971 50 384 1660 saying you are at Kempinski Palm Jumeirah.
  • Describe the load, or send a photo
  • We answer with a quote and a collection slot
  • The driver reaches the entrance inside the hour
No app and no account are needed. Owners and long-stay guests can ask for a fixed weekly pickup day in the same chat.
Morning dry cleaning, handed over before 12, can be back at Kempinski Palm Jumeirah by evening.
  • Collection: inside the hour
  • Laundry and pressing: next day
  • The earlier you message, the more time we have
Say what time you need it, whether for dinner at Brunello or a wedding on the lawn, and the return is timed to suit.
Our WhatsApp line for Kempinski Palm Jumeirah takes bookings at any hour, all week. Dry cleaning given to us before midday may come back that evening, and laundry or pressing comes back next day. Vans pass along the West Crescent roughly every two hours, as many as eight runs daily, also serving neighbours such as W Dubai - The Palm, about 600 metres away.
The cheapest option at Kempinski Palm Jumeirah is our 6kg wash & fold bag, AED 60. For a family, 12kg at AED 99 works out cheaper per kilo. Put everything that needs no iron in the bag and keep per-piece pressing for shirts and dresses. Collection and return cost nothing above AED 30, and nobody adds a charge for distance.
No, laundering by weight costs less, so keep dry cleaning for delicate pieces. Our 6kg bag is AED 60, whereas dry cleaning is charged garment by garment:
  • Blouse or shirt: AED 15
  • Everyday dress: AED 40
  • Blazer: AED 40
Silk, tailoring and eveningwear worn at Kempinski Palm Jumeirah suit dry cleaning; cotton kids' clothes and beachwear do not.
Kempinski Palm Jumeirah is owned by EPG Hotels & Resorts and run by Kempinski. It opened on 1 September 2011 on the West Crescent. The Emerald Palace Kempinski was a different hotel nearby, owned by the same group; Kempinski left it in 2021 and it is now Raffles The Palm. We collect laundry from both, and from the big resort at the top of the Crescent, Atlantis.

Still have questions?

Ask on WhatsApp
On the West Crescent

Kempinski Palm Jumeirah stands on West Crescent Road, on the western arm of the outer Crescent, with Raffles The Palm as a close neighbour and Jumeirah Zabeel Saray about 2 km further along. Cars come off the Trunk through the Crescent tunnel by Atlantis and turn west. Our drivers drive that same circuit for villas, flats and hotels across Palm Jumeirah, so a pickup here still comes within 60 minutes.

Owned by EPG and run by Kempinski, the hotel has only suites, penthouses and villas, many with kitchens, plus a private white-sand beach and a laundry and dry cleaning service of its own. Households living here sometimes want a second choice, and that is where we fit: wash & fold by weight for the weekly load, sofa cover cleaning for owners' own sofas, and curtain and carpet cleaning for owners' own furnishings.

History

First suites on the West Crescent.

Kempinski Hotel & Residences Palm Jumeirah was built by EPG Hotels & Resorts, the hotel arm of Emerald Palace Group, and is run by Kempinski. It opened on 1 September 2011 as Kempinski's first beachfront property in Dubai, with 244 suites, penthouses and villas from 112 to 894 square metres and no standard rooms at all. It was planned for both short and long stays, with homes sold to owners and five acres of gardens around a 1,200 sqm pool. Its sister hotel next door, once the Emerald Palace Kempinski, is now Raffles The Palm. Because so many people live here like at home, the laundry looks like a household's too.

  1. 2010The building on the West Crescent is completed for its owner, EPG Hotels & Resorts.
  2. 1 Sep 2011Kempinski Hotel & Residences Palm Jumeirah opens, the brand's first beachfront property in Dubai, with 244 suites, penthouses and villas.
  3. Nov 2018EPG's second hotel nearby on the West Crescent opens under Kempinski as the Emerald Palace Kempinski.
  4. Aug 2021The hotel marks ten years, with more than 750,000 guests welcomed and 17 of the original team still working there.
  5. 2021Kempinski and EPG end the Emerald Palace contract by mutual consent; Kempinski keeps running this hotel, and the neighbour later becomes Raffles The Palm.
  6. Apr 2022Villamoré, a Mediterranean beach restaurant and club with 225 seats, opens on the hotel's beach.

Sources: Gulf News (6 September 2011), Kempinski press releases (20 August 2021 and 6 April 2022), EPG Hotels & Resorts, Vendôm Talents (1 May 2021), Bayut and Wikipedia.

Resident chat

WhatsApp Booking

No app, no account. Say you are at Kempinski Palm Jumeirah, describe the load and pick a slot. Our driver reaches the hotel entrance on West Crescent Road inside the hour.

Start the chat

Open 24/7 for the West Crescent

Driver in 60 min
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Today
Hello, we are in a three-bedroom suite at the Kempinski on the Palm for a month. Can you take a big bag of the family's washing today?
8:15 am
Morning! Happy to. AED 99 covers 12kg of wash & fold, plus AED 12 for every kilo above that. Our driver can be at the entrance inside the hour.
8:16 am
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Perfect. Could you also collect every Sunday while we are here? And I have two work shirts.
8:19 am
Of course, Sunday is noted as your weekly day. The shirts are AED 15 each to clean and press. It all returns tomorrow, and you get a text as the driver sets off.
8:20 am
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Reading for people living on the Palm

A suite at Kempinski Palm Jumeirah is run like a home, so our articles look at home questions too: how often to wash clothes in the heat, and caring for your own curtains and sofa covers.

The three newest posts are below. If something is not covered, ask us on WhatsApp.

The same West Crescent run also takes in One&Only The Palm, a few kilometres from Kempinski Palm Jumeirah. Below are more hotel pages close by; see the complete Dubai hotels list or our Palm Jumeirah page for the rest.

Answers checked by Hassam Rafkey, Head of Digital Operations, Middle East, on 30 September 2026.