Laundry & Dry Cleaning at Sofitel The Palm.
Guests of Sofitel The Palm reach Laundrykhalas with a single WhatsApp message. Our laundry service collects from East Crescent Road within 60 minutes, near the Atlantis end of Palm Jumeirah. One laundry pickup can hold swim shorts from the waterslide pool, a kaftan for Moana and a jacket needing dry cleaning. Six kilos washed and folded costs AED 60, and most pieces return to the resort entrance inside 24 hours.
Within the Hour
Salt Marks
Return
Resort-week prices at the Atlantis end of the Crescent
Six kilos washed and folded is AED 60 and a pressed shirt AED 15. Collection from Sofitel The Palm is free on orders of AED 30 or more, with no extra charges.
Beach bag in the morning,
folded clothes by tomorrow.
Tell us your room plan
Write that you are at Sofitel The Palm, what the bag holds, and a pickup hour that misses your spa slot or beach time.
Sorted and treated
Swimwear, resort linen, silk and tailoring are separated by fabric type; marks are handled before cleaning, and each label is followed.
Handed back at the door
Clothes return folded or hung to the resort entrance, most within 24 hours, and a WhatsApp note tells you the driver is coming.
What we clean for Sofitel The Palm.
From your suite at Sofitel The Palm, and back.
Why guests of Sofitel The Palm message us.
Pickup inside an hour
Everything in one chat
Resort stains treated first
Back the following day
Who we look after at Sofitel The Palm.
Travel light, wash once
Pack for half the trip, then hand us one bag at the halfway point. Everything is folded and returned by the next day, ready for week two. - Some guests bring only five days of outfits for a ten-day holiday and wash once in the middle. We take that mid-stay bag, fold each piece neatly and have it back at the resort the following day.
Holidaying Families
Kids' club crafts, the waterslide pool and afternoons on the sand use up small outfits. One AED 99 bag of 12kg covers most of a family week. - Children here run through outfits between Amura Kids Club, the waterslide pool and the sand. Our 12kg bag, AED 99, swallows a heap of little T-shirts and swimsuits, and we keep every family's clothes in one order, start to finish.
Conference and Wedding Guests
Conference sessions or a seaside wedding call for a sharp outfit. Dry cleaning handed over before midday can come back that evening. - Conference delegates and wedding guests at the resort need a crisp shirt or a pressed suit for a set date. Anything for dry cleaning that we collect before midday can be back by evening, and during a multi-day event we can call in each morning.
Apartment Stays and Neighbours
Guests in the resort's apartments and villas, and homes nearby on the Palm, send a weekly bag of their own clothes through one chat. - Sofitel The Palm has serviced apartments and villas as well as rooms, built for longer stays. We wash only the guest's own clothes and personal items, never hotel linen, and many Palm homeowners nearby book our drivers for their weekly bags, curtains and duvets.
Loved by thousands of busy
families and business executives in Dubai.
"I honestly did not expect my carpet to look this good again. They removed stains I thought were permanent. The whole villa in Dubai Hills Estate feels fresher now."
"Professional service from pickup to delivery. Our curtains here in Saadiyat Island look brand new and the cleaning made a huge difference."
"Been using Laundrykhalas in Aljada for about 18 months and I've always had great experiences. The tracking on collection and drop off is really helpful."
"Overall great service. Friendly and helpful delivery. Very quick! I would use Laundrykhalas again. Great quality."
"I have tried several dry cleaners in Dubai, but the service in Sofitel The Palm really stands out. My clothes always come back perfectly pressed and fresh."
"The wash and fold service is extremely convenient. Everything comes back organized and clean. Highly recommended for anyone in Al Majaz."
"The bed linen service is fantastic. Our bedding in Meydan comes back crisp, clean, and hotel-quality. Outstanding turnaround."
"The press quality is amazing. My silk dresses and suits here in Al Barari came back looking like they came straight from a high-end boutique."
Laundry on your holiday clock at Sofitel The Palm.
Messages on WhatsApp, a pickup hour you set, and a hand-over spot that works for you.
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Updates by message
Notes at collection and on return
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Pick the hour
Change the time if your day changes
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Where to meet
Main entrance or reception, you decide
Asked by guests
What Sofitel The Palm guests ask about laundry
- Up to 12kg: AED 99; heavier bags add AED 12 a kilo
- A day dress AED 40, trousers AED 18, suits AED 50
- Press only for a hung shirt: AED 9
- Blazer or jacket: AED 40
- Three-piece suit AED 60
- Delicate abaya AED 35
- Collection within 60 minutes of your message
- Published prices, confirmed before pickup
- Same-day dry cleaning when booked before noon
Still have questions?
Send a questionSofitel The Palm stretches along East Crescent Road at the western, Atlantis end of the Crescent. Atlantis The Royal is roughly 700 metres west in a straight line, while C Central and The Retreat are both under a kilometre east. Traffic arrives by the tunnel under the Crescent close to Atlantis, a loop our drivers already run for homes and hotels on Palm Jumeirah, so collection still lands within 60 minutes.
History
A Polynesian resort on the East Crescent.
Accor opened Sofitel Dubai The Palm Resort & Spa in July 2013, its second Sofitel in Dubai, on a long plot at the western end of the East Crescent. Atlantis The Royal is now its neighbour to the west. The resort mixes French style with Polynesian design, and the French botanist Patrick Blanc covered its walls with vertical gardens. It opened with 361 rooms and suites, 182 serviced apartments, villas, six pools and a 500 m private beach. The apartments were planned for longer stays, which is why weekly laundry matters so much to the guests who live here for a while.
- Jun 2013Sofitel reports that its resort on Palm Jumeirah is preparing to open the following month.
- Jul 2013Soft opening on the East Crescent with 361 rooms and suites, 182 serviced residences and a 500 m beach.
- 2013Official inauguration with Patrick Blanc present, his living green walls part of the resort's look.
- 2018Sofitel Dubai The Palm marks five years since opening its doors on the Crescent.
- Jul 2025Bloomberg reports that Brookfield is exploring a purchase of the resort.
- Nov 2025Leela Palaces announces a 25% stake in the owning company, with funds managed by Brookfield taking the other 75%.
- 2027According to the announcements, the resort is due to close for renovation and planned to reopen as The Leela.
Sources: CLAD (June 2013), Gulf Business (July 2013), Gulf News, Hotel-Online (December 2013), Hotelier Middle East (2018), Bloomberg (July 2025), Press Insider and Business Standard (November 2025), Accor.
Book a pickup on . WhatsApp Booking
Nothing to download and no registration. Say you're a Sofitel The Palm guest, add a rough list and choose a time. Our driver reaches the resort on East Crescent Road inside 60 minutes.
Open WhatsAppTaking bookings day and night on the Crescent
encrypted. Only people in this chat can
read, listen to, or share them. Learn
more.
Reading for your stay
Pool days, sea air and dinners out take a toll on fabric during a stay at Sofitel The Palm. Our guides look at hotel pickups, whether same-day dry cleaning is worth it, and caring for a gown after the wedding.
The three newest posts are below. If your question is not covered, just ask us on WhatsApp.
Hotels on the same loop
A driver leaving Sofitel The Palm rarely heads straight back. Rixos The Palm, roughly three kilometres away in a straight line, is on that route too. Nearby hotel pages are listed below; the complete list of Dubai hotels and our Palm Jumeirah laundry page have the rest.
Answers checked by Hassam Rafkey, Head of Digital Operations, Middle East, on 30 September 2026.


