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East Crescent · Atlantis end

Laundry & Dry Cleaning at Sofitel The Palm.

Laundrykhalas laundry pickup for guests of Sofitel Dubai The Palm on East Crescent Road, Palm Jumeirah

Guests of Sofitel The Palm reach Laundrykhalas with a single WhatsApp message. Our laundry service collects from East Crescent Road within 60 minutes, near the Atlantis end of Palm Jumeirah. One laundry pickup can hold swim shorts from the waterslide pool, a kaftan for Moana and a jacket needing dry cleaning. Six kilos washed and folded costs AED 60, and most pieces return to the resort entrance inside 24 hours.

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Resort-week prices at the Atlantis end of the Crescent

Six kilos washed and folded is AED 60 and a pressed shirt AED 15. Collection from Sofitel The Palm is free on orders of AED 30 or more, with no extra charges.

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Driver from Laundrykhalas collecting clothes outside Sofitel Dubai The Palm on the East Crescent

Beach bag in the morning,
folded clothes by tomorrow.

Tell us your room plan

Write that you are at Sofitel The Palm, what the bag holds, and a pickup hour that misses your spa slot or beach time.

Sorted and treated

Swimwear, resort linen, silk and tailoring are separated by fabric type; marks are handled before cleaning, and each label is followed.

Handed back at the door

Clothes return folded or hung to the resort entrance, most within 24 hours, and a WhatsApp note tells you the driver is coming.

Free over AED 30
WhatsApp only
Driver in 60 min

What we clean for Sofitel The Palm.

Laundrykhalas premium wash and fold laundry bag in Dubai
Per kilo
🧺

Wash & fold for pool-day piles

From AED 60

Rash vests, sarongs and damp beach shorts build up quickly when there are six pools to choose from. One bag takes the lot. Up to six kilos is AED 60, up to twelve is AED 99, and anything heavier adds AED 12 a kilo. We bring it back to Sofitel The Palm folded, inside 24 hours.

Laundrykhalas boutique clean and press service for suits in UAE
Dinner ready
👔

Clean & press for dinners out

From AED 11

A shirt for Porterhouse, a summer dress for Hong Loong, a suit for a meeting at the resort. Each is priced per piece: a shirt is AED 15, a day dress AED 40, trousers AED 18, suits in two pieces AED 50 and an evening gown AED 65. Dry cleaning collected from Sofitel The Palm before noon returns that day.

Laundrykhalas express steam pressing service for designer shirts
Crease fix
💨

Press only, straight from the case

From AED 6

Clothes are clean but crumpled after the flight in. We press without washing: a hung shirt costs AED 9, trousers AED 12, a dress AED 25. The driver takes them in the morning from Sofitel The Palm and they return smooth, on hangers, inside 24 hours.

Laundrykhalas luxury bed and bath linen deep cleaning in Abu Dhabi
Own items
🛌

Your own towels, robes and blankets

From AED 29

Families staying longer in the resort's serviced apartments often travel with their own things: a baby blanket, a favourite beach towel, a bath robe from home. We clean only the guest's personal items, never the hotel's linen. Beach towels cost AED 6 and robes AED 16, returned within a day; allow two days for a big duvet.

Laundrykhalas artisan sneaker and leather shoe restoration
Sandy shoes
👟

Shoe care after the private beach

From AED 35

Fine sand from the 500 m beach settles into canvas, suede and stitching. Sandals and espadrilles cost AED 45, children's pairs AED 35, and trainers or smart shoes AED 55. Allow 2 to 4 days, which is why it pays to hand them over early in a stay at Sofitel The Palm rather than on the last evening.

Laundrykhalas luxury handbag spa and leather bag cleaning
Handbags
👜

Cleaning for straw totes and clutches

From AED 60

A straw tote that sat on a wet lounger, a clutch with a lipstick smear from a night out. Cleaning a tote, clutch or everyday handbag costs from AED 45; a crossbody is AED 55, and a small suitcase that met the airport carousel is AED 85. These take between three and five days, so they suit a longer stay.

Laundrykhalas professional tailoring and clothing alterations
Before events
🪡

Alterations before a wedding or event

From AED 20

Weddings and conferences take place at the resort, and outfits do not always fit on the day. A plain hem, a shorter sleeve or a simple waist adjustment costs AED 40, and a concealed zip AED 55. Tailoring needs 48 to 72 hours. Put your event date in the first message you send from Sofitel The Palm.

Laundrykhalas deep carpet and curtain steam cleaning at home
Homeowners
🏠

Carpets and curtains, for residents only

From AED 15

To be clear, this is not for hotel rooms. It is for owners and tenants in villas and flats across the Palm who use the same drivers. Each square metre of ordinary carpet is AED 20, wool carpet AED 26. Curtains are priced the same way, AED 20 a square metre, rising to AED 25 with a blackout lining. Expect both back after three days.

Laundrykhalas specialist wedding dress cleaning in UAE
Bridal
👰

Bridal gown cleaning after the celebration

From AED 250

The resort hosts weddings, and a gown worn by the sea usually comes back with a grey hem and marks at the neckline. Cleaning costs from AED 250 for a plain gown and from AED 450 for a beaded one; veils are AED 55. The work needs one to two weeks, which is why we can return it to a Dubai address after checkout.

Laundrykhalas professional mascot costume cleaning in UAE
Event crews
🧸

Mascot costume cleaning for event crews

From AED 230

Meant for brand and event teams running family days, launches or kids' shows on the Palm. A large costume is AED 250, a medium AED 230 and a small AED 200, and each accessory, such as a head or gloves, adds AED 30. We clean the lining as well as the fur, deodorise it and dry it slowly; allow three to five days.

Gloved technician spot-cleaning a beige teddy bear, Laundrykhalas soft toy cleaning UAE
Kids
🐻

Soft toy cleaning for travelling teddies

From AED 55

Holiday toys go to the kids' club, the splash area and the sand, often on the same day. Large toys cost AED 120 to clean, medium ones AED 70 and small ones AED 55. It needs two or three days, so hand it over near the start of your holiday and it flies home from Sofitel The Palm clean.

Technician lifting a cream sofa cover in a laundry facility, Laundrykhalas sofa cover cleaning UAE
Residents
🛋️

Sofa cover cleaning for residents

From AED 35

Straightforward and aimed at homes on Palm Jumeirah, not resort suites. A standard sofa cover costs AED 35 to clean and a large cover AED 40; cushion covers begin at AED 10. Each is washed carefully to limit shrinkage, pressed, and brought back after two or three days so it slips back onto the frame.

Technician brushing a brown leather jacket by hand in a cleaning facility, Laundrykhalas leather cleaning UAE
Leather
🧥

Leather care for cool-evening jackets

From AED 100

Winter visitors often pack a leather jacket for cooler nights by the water, and a spill at dinner needs a leather method, not a standard clean. Cleaning a leather jacket costs from AED 150; a leather blazer or coat is from AED 130. Allow three to five days for the work.

From your suite at Sofitel The Palm, and back.

Laundrykhalas Guest at Sofitel Dubai The Palm booking a laundry pickup on WhatsApp
Step 1

Write one message

Tell us you're a Sofitel The Palm guest and what the bag holds: beachwear, shirts, one dress.

Laundrykhalas driver collecting clothes at the entrance of a Palm Jumeirah resort
Step 2

Hand the bag over

Within 60 minutes our driver is at the resort door to take the bag from you.

Laundrykhalas Resort clothes inspected for sun lotion and chlorine marks before washing
Step 3

Checked, then cleaned

Pool, salt and lotion marks come out first; then every item gets the clean its label calls for.

Laundrykhalas Pressed shirts on hangers on their way back to Sofitel Dubai The Palm
Step 4

Returned tomorrow

Most orders return the next day, folded or hung, after a short WhatsApp to let you know.

Process Information

From a Palm-view room at the Atlantis end, clean and back in the wardrobe.

Staying at Sofitel The Palm? Send your name and a rough list on WhatsApp. We send back the cost, the driver is at the door inside the hour, and most pieces return to the resort the following day.

Why guests of Sofitel The Palm message us.

Who we look after at Sofitel The Palm.

Laundrykhalas Neatly folded holiday clothes returned to a guest on Palm Jumeirah in Sofitel The Palm
Laundrykhalas Children's swimsuits and T-shirts washed and folded for a family staying on the Palm in Sofitel The Palm
Laundrykhalas Pressed suit and shirt ready for an event at Sofitel Dubai The Palm in Sofitel The Palm
Laundrykhalas Weekly laundry bag collected for a long stay on the East Crescent of Palm Jumeirah in Sofitel The Palm

Travel light, wash once

Pack for half the trip, then hand us one bag at the halfway point. Everything is folded and returned by the next day, ready for week two. - Some guests bring only five days of outfits for a ten-day holiday and wash once in the middle. We take that mid-stay bag, fold each piece neatly and have it back at the resort the following day.

Holidaying Families

Kids' club crafts, the waterslide pool and afternoons on the sand use up small outfits. One AED 99 bag of 12kg covers most of a family week. - Children here run through outfits between Amura Kids Club, the waterslide pool and the sand. Our 12kg bag, AED 99, swallows a heap of little T-shirts and swimsuits, and we keep every family's clothes in one order, start to finish.

Conference and Wedding Guests

Conference sessions or a seaside wedding call for a sharp outfit. Dry cleaning handed over before midday can come back that evening. - Conference delegates and wedding guests at the resort need a crisp shirt or a pressed suit for a set date. Anything for dry cleaning that we collect before midday can be back by evening, and during a multi-day event we can call in each morning.

Apartment Stays and Neighbours

Guests in the resort's apartments and villas, and homes nearby on the Palm, send a weekly bag of their own clothes through one chat. - Sofitel The Palm has serviced apartments and villas as well as rooms, built for longer stays. We wash only the guest's own clothes and personal items, never hotel linen, and many Palm homeowners nearby book our drivers for their weekly bags, curtains and duvets.

Loved by thousands of busy families and business executives in Dubai.

4.6/5 Rating

"I honestly did not expect my carpet to look this good again. They removed stains I thought were permanent. The whole villa in Dubai Hills Estate feels fresher now."

— Laith Jaber

via Google

"Professional service from pickup to delivery. Our curtains here in Saadiyat Island look brand new and the cleaning made a huge difference."

— Naveen Banerjee

via Trustpilot

"Been using Laundrykhalas in Aljada for about 18 months and I've always had great experiences. The tracking on collection and drop off is really helpful."

— Francisco Contreras

via Google

"Overall great service. Friendly and helpful delivery. Very quick! I would use Laundrykhalas again. Great quality."

— Andres Moreno

Customer Feedback

"I have tried several dry cleaners in Dubai, but the service in Sofitel The Palm really stands out. My clothes always come back perfectly pressed and fresh."

— Valeria Gomez

via WhatsApp

"The wash and fold service is extremely convenient. Everything comes back organized and clean. Highly recommended for anyone in Al Majaz."

— Joel Manalastas

via WhatsApp

"The bed linen service is fantastic. Our bedding in Meydan comes back crisp, clean, and hotel-quality. Outstanding turnaround."

— Alejandro Zuniga

via Google

"The press quality is amazing. My silk dresses and suits here in Al Barari came back looking like they came straight from a high-end boutique."

— Robert Laxamana

Driver Feedback

Laundry on your holiday clock at Sofitel The Palm.

Laundrykhalas Scan to open WhatsApp and book a Sofitel Dubai The Palm laundry collection
Laundrykhalas A guest on the East Crescent gets a WhatsApp note that the laundry is on its way
Laundrykhalas Choosing when laundry is collected while staying at Sofitel Dubai The Palm

Messages on WhatsApp, a pickup hour you set, and a hand-over spot that works for you.

  • Updates by message

    Notes at collection and on return

  • Pick the hour

    Change the time if your day changes

  • Where to meet

    Main entrance or reception, you decide

Asked by guests

What Sofitel The Palm guests ask about laundry

Guests at Sofitel The Palm pay AED 60 to have 6kg washed and folded, and AED 15 for a pressed shirt.
  • Up to 12kg: AED 99; heavier bags add AED 12 a kilo
  • A day dress AED 40, trousers AED 18, suits AED 50
  • Press only for a hung shirt: AED 9
We collect and return at the resort entrance without charge once the order reaches AED 30, and there is no fuel or distance fee.
Yes, our full rate list is public, and guests at Sofitel The Palm pay those same prices. Clothes that only need washing are charged by the bag, with AED 60 covering 6kg, and anything to be pressed is charged per piece, a shirt being AED 15. Most guests mix the two. Before the driver sets off, we send the total on WhatsApp, so the bill holds no surprises.
Near Sofitel The Palm, a shirt costs AED 15 to dry clean and an evening dress AED 65.
  • Blazer or jacket: AED 40
  • Three-piece suit AED 60
  • Delicate abaya AED 35
Anything sent before noon can return to the resort by evening. Other everyday orders are back within 24 hours.
Washing is cheaper: on the Palm a full bag of beach clothes is AED 60, whereas dry cleaning is priced item by item. A day dress alone is AED 40. Cotton kaftans, T-shirts and swimwear from a Sofitel The Palm holiday go in the bag; silk, wool suits and beaded dresses are the ones to dry clean.
Dry cleaning costs more because each piece is handled alone, by hand, rather than weighed in a bag. Every item is checked, its stains treated, cleaned with a solvent suited to the fabric, then pressed and hung. That labour is why a suit is AED 50 while 6kg of washing is AED 60. For guests at Sofitel The Palm, the fair split is simple: dry clean the delicate pieces, wash the rest.
The lowest-cost route near Sofitel The Palm is to split your order: wash by weight, dry clean only what needs it. Shirts cost AED 15 and trousers AED 18. We charge nothing for collection once you spend AED 30, and add no fuel fee, the same terms for The Retreat a short drive east along East Crescent Road. Press only, from AED 9, is cheaper still for clean but creased clothes.
The number is +971 50 384 1660, on WhatsApp, for dry cleaning at Sofitel The Palm. Tell us your name, that you are staying at the resort, and what you want cleaned. You get prices and a collection time back, then a driver within 60 minutes. You won't need an app or a login, and we take bookings round the clock, all week.
For Sofitel The Palm guests, the best service is the one that arrives fast, prices openly and returns on time. Here is what we offer:
  • Collection within 60 minutes of your message
  • Published prices, confirmed before pickup
  • Same-day dry cleaning when booked before noon
Trading in Dubai since 2016, we also collect from the Waldorf Astoria, about two kilometres along the Crescent.
On the East Crescent, laundry comes to you: our drivers collect from the Sofitel The Palm entrance. Our cars make up to eight passes a day around Palm Jumeirah, one every two hours, weekends included. The same run covers Atlantis The Royal, the resort's nearest neighbour to the west, and C Central Resort The Palm to the east. Everyday laundry returns within 24 hours.
Sofitel The Palm's restaurants include Manava, The World Eatery, Porterhouse, Hong Loong, Moana, Olivier's and Maui Beach. An evening at Porterhouse or Olivier's is when guests tend to want a crisp shirt or a dress freshly cleaned. Send it before noon and dry cleaning can be back the same day; a shirt costs AED 15 and an evening dress AED 65. Food and wine marks from dinner are treated before cleaning.

Still have questions?

Send a question
Atlantis end, East Crescent

Sofitel The Palm stretches along East Crescent Road at the western, Atlantis end of the Crescent. Atlantis The Royal is roughly 700 metres west in a straight line, while C Central and The Retreat are both under a kilometre east. Traffic arrives by the tunnel under the Crescent close to Atlantis, a loop our drivers already run for homes and hotels on Palm Jumeirah, so collection still lands within 60 minutes.

The resort is run by Accor and has hotel rooms, serviced apartments and villas, a spa and a kids' club, and it offers its own dry cleaning. Some guests still prefer paying by weight, and we are there for wash & fold on a big family load, press only for clothes creased in a suitcase, or alterations before a wedding.

History

A Polynesian resort on the East Crescent.

Accor opened Sofitel Dubai The Palm Resort & Spa in July 2013, its second Sofitel in Dubai, on a long plot at the western end of the East Crescent. Atlantis The Royal is now its neighbour to the west. The resort mixes French style with Polynesian design, and the French botanist Patrick Blanc covered its walls with vertical gardens. It opened with 361 rooms and suites, 182 serviced apartments, villas, six pools and a 500 m private beach. The apartments were planned for longer stays, which is why weekly laundry matters so much to the guests who live here for a while.

  1. Jun 2013Sofitel reports that its resort on Palm Jumeirah is preparing to open the following month.
  2. Jul 2013Soft opening on the East Crescent with 361 rooms and suites, 182 serviced residences and a 500 m beach.
  3. 2013Official inauguration with Patrick Blanc present, his living green walls part of the resort's look.
  4. 2018Sofitel Dubai The Palm marks five years since opening its doors on the Crescent.
  5. Jul 2025Bloomberg reports that Brookfield is exploring a purchase of the resort.
  6. Nov 2025Leela Palaces announces a 25% stake in the owning company, with funds managed by Brookfield taking the other 75%.
  7. 2027According to the announcements, the resort is due to close for renovation and planned to reopen as The Leela.

Sources: CLAD (June 2013), Gulf Business (July 2013), Gulf News, Hotel-Online (December 2013), Hotelier Middle East (2018), Bloomberg (July 2025), Press Insider and Business Standard (November 2025), Accor.

Resort chat

WhatsApp Booking

Nothing to download and no registration. Say you're a Sofitel The Palm guest, add a rough list and choose a time. Our driver reaches the resort on East Crescent Road inside 60 minutes.

Open WhatsApp

Taking bookings day and night on the Crescent

60-min collection
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Today
Hello, we're in one of the apartments at Sofitel The Palm for three weeks. Can you take a weekly bag of our own clothes?
10:15 am
Hi, happy to. Our 12kg bag costs AED 99, with AED 12 for every kilo above that. We can have someone at the resort entrance inside an hour.
10:16 am
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Great. There's also a silk evening dress I want for dinner at Olivier's tonight. Any chance of that today?
10:18 am
Yes, if we collect before noon it can be back tonight. That dress is AED 65. The weekly bag comes back inside 24 hours; we'll text you when the driver is on the way.
10:19 am
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Reading for your stay

Pool days, sea air and dinners out take a toll on fabric during a stay at Sofitel The Palm. Our guides look at hotel pickups, whether same-day dry cleaning is worth it, and caring for a gown after the wedding.

The three newest posts are below. If your question is not covered, just ask us on WhatsApp.

A driver leaving Sofitel The Palm rarely heads straight back. Rixos The Palm, roughly three kilometres away in a straight line, is on that route too. Nearby hotel pages are listed below; the complete list of Dubai hotels and our Palm Jumeirah laundry page have the rest.

Answers checked by Hassam Rafkey, Head of Digital Operations, Middle East, on 30 September 2026.