Laundry & Dry Cleaning at The Retreat Palm Dubai.
Laundrykhalas runs a laundry service from one WhatsApp chat, and guests at The Retreat Palm Dubai lean on it for what a wellness stay leaves behind: damp gym kit, yoga leggings, beach cover-ups and children's swimwear. Ask for a laundry pickup and within 60 minutes a driver is on your side of Palm Jumeirah. Wash & fold is AED 60 for 6kg, each dry cleaning item has its own price, and most orders return within 24 hours.
Within the Hour
Done Gently
For Most Items
Nothing to Install
Laundry prices for a wellness stay on the Palm
Gym and pool clothes fill a 6kg bag at AED 60, shirts cost AED 15 each, and pickup at The Retreat Palm Dubai costs nothing from AED 30.
Workout kit in the morning,
fresh and folded by tomorrow.
Tell us what you packed
Name The Retreat Palm Dubai, send a quick list of gym wear, swimsuits or shirts, and choose a slot between your treatments.
Sorted by fibre
Stretch sportswear, cotton, silk and tailoring are separated, marks are treated first, and every garment is cleaned the way its label asks.
Handed back at the door
Your order returns folded or hung, most of it within 24 hours, and a WhatsApp note goes out before our van heads back to the East Crescent.
What we clean for guests at The Retreat.
From your room at the Retreat to East Crescent Road.
Why guests of The Retreat Palm Dubai message us.
Collected within 60 minutes
Everything in WhatsApp
Sweat and oil marks treated
Most orders back in 24 hours
Who we look after at The Retreat Palm Dubai.
Wellness guests
Pack three workout sets instead of seven. Send them every other day and they return folded within 24 hours, ready for the next class. - Wellness guests change clothes more than most: a gym session, a yoga class, the hammam, then the pool. Rather than pack a set for every day, bring three and send them to us every other day. They come back folded within 24 hours, ready for the next session.
Families with children
Kids' club days and pool afternoons use up small clothes fast. One AED 99 bag of 12kg keeps the whole family in clean outfits. - Between Rayya Kids Club, the covered children's pool and the private beach, children get through outfits quickly. For AED 99, a 12kg bag holds plenty of little T-shirts and swim trunks, and each family's order stays together from the entrance and back again.
Guests on a working break
A meeting in the city or a small session in one of the two meeting rooms calls for a pressed shirt. Book before noon for same-day dry cleaning. - The resort has two small meeting rooms rather than a ballroom, so business guests here tend to be on a working break or meeting clients in the city. A shirt is AED 15 to clean and press, and dry cleaning booked before noon can return the same day.
Residents next door
Apartments on the Crescent and villas on the fronds use our vans for regular washing, bedding, curtains and sofa covers. - Neighbours in the Crescent apartments, on the Trunk and out on the fronds are served by the very vans that stop at The Retreat Palm Dubai. Their weekly washing, duvets, curtains and sofa covers go through one WhatsApp thread, collected free on orders from AED 30.
Loved by thousands of busy
families and business executives in Dubai.
"I honestly did not expect my carpet to look this good again. They removed stains I thought were permanent. The whole villa in Dubai Hills Estate feels fresher now."
"Professional service from pickup to delivery. Our curtains here in Saadiyat Island look brand new and the cleaning made a huge difference."
"Been using Laundrykhalas in Aljada for about 18 months and I've always had great experiences. The tracking on collection and drop off is really helpful."
"Overall great service. Friendly and helpful delivery. Very quick! I would use Laundrykhalas again. Great quality."
"I have tried several dry cleaners in Dubai, but the service in The Retreat Palm Dubai really stands out. My clothes always come back perfectly pressed and fresh."
"The wash and fold service is extremely convenient. Everything comes back organized and clean. Highly recommended for anyone in Al Majaz."
"The bed linen service is fantastic. Our bedding in Meydan comes back crisp, clean, and hotel-quality. Outstanding turnaround."
"The press quality is amazing. My silk dresses and suits here in Al Barari came back looking like they came straight from a high-end boutique."
Laundry that fits around your treatments at The Retreat Palm Dubai.
WhatsApp messages at each step, a pickup slot you pick, and a hand-over at the door.
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Messages at each step
Updates from collection to return
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Pick the slot
Move collection around a spa booking
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Door hand-over
Meet the driver or leave it at reception
Guest questions
What guests at The Retreat Palm Dubai ask us
- 12kg bag AED 99, each extra kilo AED 12
- Shirt or T-shirt clean & press AED 15, trousers AED 18
- Sneakers AED 55, gym or duffel bag AED 65
- Driver at the entrance within 60 minutes of booking
- Wash & fold, clean & press and press only: within 24 hours
- Morning bookings leave the most room
- Blazer AED 40, a two-piece suit AED 50
- Evening dress AED 65, jumpsuit AED 35
- Delicate abaya AED 35
- Workout sets and swimwear in a 6kg bag: AED 60
- A single swimsuit, cleaned: AED 12
- Gym bag clean: AED 65, in 3 to 5 days
Still have questions?
Ask on WhatsAppThe Retreat Palm Dubai stands on East Crescent Road, on the eastern arm of the Crescent, with C Central Resort The Palm right next door. Sofitel The Palm and the Waldorf Astoria are each under a kilometre away in a straight line. Cars come in through the Crescent tunnel near Atlantis, the circuit our vans already drive for villas, flats and resorts all over Palm Jumeirah. That is why a collection here still comes inside the hour.
History
The Middle East's first MGallery.
The Retreat Palm Dubai belongs to R Hotels, the hospitality arm of R Holding, and is run by Accor under its MGallery collection, a brand that had no hotel in the Middle East before this one. It opened on the East Crescent in 2017 with 255 rooms and suites, no alcohol, and a design shaped by natural materials and Feng Shui. In December 2021 Dubai Tourism named it the UAE's first five-star wellness resort. Its next-door neighbour, C Central Resort The Palm, is about 90 metres away. For guests, that focus on rest and exercise means more workout clothes and swimwear to keep fresh.
- 2001Work begins on Palm Jumeirah, the man-made island whose East Crescent would later hold the resort.
- Jan 2017News breaks that the UAE will get its first MGallery hotel that year, developed by R Hotels.
- Jul 2017The National reports R Hotels preparing The Retreat Palm Dubai as MGallery's first Middle East address, with 255 rooms.
- Nov 2017The resort announces it is welcoming guests as the region's first 360-degree holistic wellbeing resort.
- Mar 2020Bait Al Nakhla, the House of the Palm, opens as the resort's Arabic and Middle Eastern restaurant.
- Dec 2021After site visits, Dubai Tourism gives it the UAE's first five-star wellness resort classification.
- Aug 2024The Retreat Palm Dubai earns Green Globe certification for its sustainability work.
Sources: The National (21 July 2017), Hospitality Net (April 2017), the hotel's November 2017 press release, DubaiBonjour (March 2020), Hotelier Middle East and Hotel & Catering (December 2021), Zawya (2024), Accor and R Hotels.
Book a collection on . WhatsApp Booking
No download and no login. Mention The Retreat Palm Dubai, describe the load, and pick a time. Within 60 minutes our driver is waiting by the resort's front door.
Start the chatOpen day and night for East Crescent guests
encrypted. Only people in this chat can
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Reading from our cleaning team
Workouts, pool water and the Gulf sun are all hard on clothes over a stay at The Retreat Palm Dubai. Our articles explain how hotel pickup works, how trainers are cleaned, and how to wash a child's soft toy safely.
The three newest are below. Anything they miss, just ask in the chat.
Nearby resorts we also serve
A driver heading to The Retreat Palm Dubai usually stops at other resorts on the way. Anantara The Palm is about 1.5 km along the East Crescent, and Royal Central Hotel The Palm is on that route too. Browse the full list of Dubai hotels or read about laundry across Palm Jumeirah.
Answers checked by Hassam Rafkey, Head of Digital Operations, Middle East, on 30 September 2026.


