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East Crescent · Wellness resort

Laundry & Dry Cleaning at The Retreat Palm Dubai.

Laundrykhalas Laundry pickup for guests of The Retreat Palm Dubai MGallery wellness resort on the East Crescent of Palm Jumeirah

Laundrykhalas runs a laundry service from one WhatsApp chat, and guests at The Retreat Palm Dubai lean on it for what a wellness stay leaves behind: damp gym kit, yoga leggings, beach cover-ups and children's swimwear. Ask for a laundry pickup and within 60 minutes a driver is on your side of Palm Jumeirah. Wash & fold is AED 60 for 6kg, each dry cleaning item has its own price, and most orders return within 24 hours.

Pickup
Within the Hour
Activewear
Done Gently
Next Day
For Most Items
One Chat,
Nothing to Install
Wellness stay dealsSee every price

Laundry prices for a wellness stay on the Palm

Gym and pool clothes fill a 6kg bag at AED 60, shirts cost AED 15 each, and pickup at The Retreat Palm Dubai costs nothing from AED 30.

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A guest from The Retreat Palm Dubai giving a bag of gym clothes to a Laundrykhalas driver on East Crescent Road

Workout kit in the morning,
fresh and folded by tomorrow.

Tell us what you packed

Name The Retreat Palm Dubai, send a quick list of gym wear, swimsuits or shirts, and choose a slot between your treatments.

Sorted by fibre

Stretch sportswear, cotton, silk and tailoring are separated, marks are treated first, and every garment is cleaned the way its label asks.

Handed back at the door

Your order returns folded or hung, most of it within 24 hours, and a WhatsApp note goes out before our van heads back to the East Crescent.

No fee from AED 30
Chat to book
Driver in 60 min

What we clean for guests at The Retreat.

Laundrykhalas premium wash and fold laundry bag in Dubai
Priced by weight
🧺

Wash & fold for gym and pool kit

From AED 60

A wellness stay means two or three changes a day: a morning workout set, swimwear for the infinity pool, a light outfit for Vibe at lunch. Put it all in one bag. We charge AED 60 for 6kg, AED 99 for 12kg and AED 12 for every kilo above that, and it comes back to The Retreat Palm Dubai within 24 hours.

Laundrykhalas boutique clean and press service for suits in UAE
Evening wear
👔

Clean & press for sunset dinners

From AED 11

For the kaftan you want for sunset at Solmare or the shirt kept for a night in Downtown. Shirts and T-shirts cost AED 15, a basic abaya AED 18, trousers the same, and an everyday dress AED 40. Dry cleaning booked before noon can reach The Retreat Palm Dubai again the same day.

Laundrykhalas express steam pressing service for designer shirts
Just pressing
💨

Pressing for creased luggage

From AED 6

Clothes that are already clean but folded flat for twelve hours only need the creases taken out. Pressing costs AED 9 for a hung shirt, AED 10 for a blouse, AED 12 for trousers and AED 25 for a dress. Give us the pieces before your spa slot and you have them on hangers again inside 24 hours.

Laundrykhalas luxury bed and bath linen deep cleaning in Abu Dhabi
Own linen
🛌

Your own bedding and towels

From AED 29

The towels and robes in your room belong to the resort, so leave those to the hotel. This service is for your own things: a baby's cot blanket, a travel pillowcase, a favourite beach towel, plus bedding from homes near the East Crescent. A blanket is AED 15, a pillow case AED 5, and a large duvet takes 48 hours.

Laundrykhalas artisan sneaker and leather shoe restoration
2-4 days
👟

Shoe care for trainers and sandals

From AED 35

Training shoes take the worst of a wellness week: treadmill dust, sweat, and grit carried in from the private beach. Sneakers are AED 55, sandals AED 45 and children's shoes AED 35. Trainers take 2 to 4 days, so hand them over early in your stay at The Retreat Palm Dubai rather than the night before you fly.

Laundrykhalas luxury handbag spa and leather bag cleaning
Holdalls
👜

Bag care for gym holdalls and totes

From AED 60

The gym holdall that carried damp kit to Rayya every morning can start to smell by the end of a stay. A duffel or gym bag is AED 65, a tote or backpack AED 45, and a child's bag AED 40. We clean the lining and the outside, which takes between 3 and 5 days.

Laundrykhalas professional tailoring and clothing alterations
Tailoring
🪡

Alterations for a better fit

From AED 20

A few weeks of training can change how trousers sit, and a new outfit bought at the mall may be a size out. Hems, a standard waist change or a new zip start at AED 40, and a full-leg taper is AED 50. The work takes 48 to 72 hours, so share your checkout date when you book.

Laundrykhalas deep carpet and curtain steam cleaning at home
Palm living
🏠

Carpets & curtains for Palm residents

From AED 15

Resort guests can skip this card. It serves Palm Jumeirah residents, in apartments on the Crescent or villas on the fronds. We charge AED 20 per sqm for regular carpet, AED 26 per sqm for wool, and AED 20 or AED 25 per sqm for curtains, depending on blackout lining. Allow 3 days.

Laundrykhalas specialist wedding dress cleaning in UAE
Bridal
👰

Bridal gowns after a family wedding

From AED 250

Some guests fly in for a family wedding in Dubai and rest on the Palm afterwards. A standard gown starts at AED 250, a beaded gown at AED 450, a bridesmaid dress is AED 35 and a flower girl dress AED 28. Because a gown needs 7 to 14 days, we can return it to any address in Dubai.

Laundrykhalas professional mascot costume cleaning in UAE
Event teams
🧸

Mascot costume cleaning for events

From AED 230

This is for event companies and brands staging family days or launches around Dubai, not for resort guests. A small costume is AED 200, a medium AED 230 and a large AED 250, plus AED 30 for each accessory. Costumes are deodorised, cleaned and dried slowly, then returned after 3 to 5 days.

Gloved technician spot-cleaning a beige teddy bear, Laundrykhalas soft toy cleaning UAE
For children
🐻

Soft toy cleaning after the Kids Club

From AED 55

A favourite rabbit that went to Rayya Kids Club and the children's pool every day will need a proper clean before the flight. Toys cost AED 55 small, AED 70 medium and AED 120 large. Cleaning and drying needs 2 to 3 days, so send it midway through your stay at The Retreat Palm Dubai.

Technician lifting a cream sofa cover in a laundry facility, Laundrykhalas sofa cover cleaning UAE
Palm homes
🛋️

Sofa covers for homes nearby

From AED 35

A service for Palm Jumeirah homes rather than hotel suites. A regular sofa cover is AED 35 and a large one AED 40; cushion covers are AED 10, AED 15 or AED 20 by size. Covers come home washed and pressed after 2 to 3 days, shaped to go back on the frame.

Technician brushing a brown leather jacket by hand in a cleaning facility, Laundrykhalas leather cleaning UAE
By hand
🧥

Leather jackets and small goods

From AED 100

Winter nights on the Palm can be cool enough for a leather jacket, and a leather belt or wallet collects sun cream fast. Prices begin at AED 150 for a jacket, AED 130 for a coat or blazer, and AED 100 for a wallet or other small goods. Everything is hand-cleaned over 3 to 5 days.

From your room at the Retreat to East Crescent Road.

Laundrykhalas Guest writing a WhatsApp message about laundry from a room at The Retreat Palm Dubai
Step 1

Message with a rough list

Say you are at The Retreat Palm Dubai and what you have: gym kit, swimwear, a shirt, a dress.

Laundrykhalas driver taking a bag of clothes at the entrance of a wellness resort on Palm Jumeirah
Step 2

Meet us outside

Within 60 minutes a driver arrives at the resort entrance on East Crescent Road to collect the bag.

Laundrykhalas Sports leggings and swimwear being sorted by fabric before washing
Step 3

Each fabric its own way

Sweat, sun cream and pool water are treated first, then every item is cleaned as its label says.

Laundrykhalas Folded workout clothes and pressed shirts ready to go back to The Retreat Palm Dubai
Step 4

Returned by tomorrow

Most things return the next day, folded or on hangers, with a message before the driver leaves.

Process Information

Between yoga, the hammam and the beach, your clothes take care of themselves.

Staying at The Retreat Palm Dubai? Send us one WhatsApp message with your name and what needs washing or pressing. We confirm the cost, collect from the resort door inside the hour, and most items are back the following day.

Why guests of The Retreat Palm Dubai message us.

Who we look after at The Retreat Palm Dubai.

Laundrykhalas Clean yoga leggings and sports tops folded for a guest on a wellness break on Palm Jumeirah in The Retreat Palm Dubai
Laundrykhalas Children's T-shirts and swimwear washed and folded for a family staying on the Palm in The Retreat Palm Dubai
Laundrykhalas Pressed shirt and blazer for a business guest staying at The Retreat Palm Dubai
Laundrykhalas Laundry collected from an apartment building near the East Crescent of Palm Jumeirah in The Retreat Palm Dubai

Wellness guests

Pack three workout sets instead of seven. Send them every other day and they return folded within 24 hours, ready for the next class. - Wellness guests change clothes more than most: a gym session, a yoga class, the hammam, then the pool. Rather than pack a set for every day, bring three and send them to us every other day. They come back folded within 24 hours, ready for the next session.

Families with children

Kids' club days and pool afternoons use up small clothes fast. One AED 99 bag of 12kg keeps the whole family in clean outfits. - Between Rayya Kids Club, the covered children's pool and the private beach, children get through outfits quickly. For AED 99, a 12kg bag holds plenty of little T-shirts and swim trunks, and each family's order stays together from the entrance and back again.

Guests on a working break

A meeting in the city or a small session in one of the two meeting rooms calls for a pressed shirt. Book before noon for same-day dry cleaning. - The resort has two small meeting rooms rather than a ballroom, so business guests here tend to be on a working break or meeting clients in the city. A shirt is AED 15 to clean and press, and dry cleaning booked before noon can return the same day.

Residents next door

Apartments on the Crescent and villas on the fronds use our vans for regular washing, bedding, curtains and sofa covers. - Neighbours in the Crescent apartments, on the Trunk and out on the fronds are served by the very vans that stop at The Retreat Palm Dubai. Their weekly washing, duvets, curtains and sofa covers go through one WhatsApp thread, collected free on orders from AED 30.

Loved by thousands of busy families and business executives in Dubai.

4.6/5 Rating

"I honestly did not expect my carpet to look this good again. They removed stains I thought were permanent. The whole villa in Dubai Hills Estate feels fresher now."

— Laith Jaber

via Google

"Professional service from pickup to delivery. Our curtains here in Saadiyat Island look brand new and the cleaning made a huge difference."

— Naveen Banerjee

via Trustpilot

"Been using Laundrykhalas in Aljada for about 18 months and I've always had great experiences. The tracking on collection and drop off is really helpful."

— Francisco Contreras

via Google

"Overall great service. Friendly and helpful delivery. Very quick! I would use Laundrykhalas again. Great quality."

— Andres Moreno

Customer Feedback

"I have tried several dry cleaners in Dubai, but the service in The Retreat Palm Dubai really stands out. My clothes always come back perfectly pressed and fresh."

— Valeria Gomez

via WhatsApp

"The wash and fold service is extremely convenient. Everything comes back organized and clean. Highly recommended for anyone in Al Majaz."

— Joel Manalastas

via WhatsApp

"The bed linen service is fantastic. Our bedding in Meydan comes back crisp, clean, and hotel-quality. Outstanding turnaround."

— Alejandro Zuniga

via Google

"The press quality is amazing. My silk dresses and suits here in Al Barari came back looking like they came straight from a high-end boutique."

— Robert Laxamana

Driver Feedback

Laundry that fits around your treatments at The Retreat Palm Dubai.

Scan to message Laundrykhalas about a laundry collection at The Retreat Palm Dubai
Laundrykhalas Resort guest checking a message that clean clothes are on their way back
Laundrykhalas Guest choosing a laundry collection time around a spa booking at The Retreat Palm Dubai

WhatsApp messages at each step, a pickup slot you pick, and a hand-over at the door.

  • Messages at each step

    Updates from collection to return

  • Pick the slot

    Move collection around a spa booking

  • Door hand-over

    Meet the driver or leave it at reception

Guest questions

What guests at The Retreat Palm Dubai ask us

At The Retreat Palm Dubai, a 6kg wash & fold bag from us costs AED 60. Other prices guests ask about:
  • 12kg bag AED 99, each extra kilo AED 12
  • Shirt or T-shirt clean & press AED 15, trousers AED 18
  • Sneakers AED 55, gym or duffel bag AED 65
We collect from the resort door free once the order reaches AED 30, and never add fuel or distance charges.
On Palm Jumeirah, a 6kg bag is AED 60, roughly AED 10 a kilo, and a 12kg bag is AED 99. Above 12kg each extra kilo is AED 12. Weight pricing suits the clothes a wellness stay produces: leggings, sports tops, swimwear and children's outfits. Anything that needs pressing, such as a shirt or a dress, is better priced per piece. The bag is weighed and the final figure sent to you in the chat.
From The Retreat Palm Dubai, dry cleaning booked before noon can come back the same day.
  • Driver at the entrance within 60 minutes of booking
  • Wash & fold, clean & press and press only: within 24 hours
  • Morning bookings leave the most room
Let us know the hour you need everything, for dinner at Bait Al Nakhla or a late flight, and the return is timed to match.
The lowest-cost choice at The Retreat Palm Dubai is one 6kg wash & fold bag, AED 60. Fill it with anything that needs no iron: gym kit, swimwear, pyjamas, children's clothes. Send only shirts or dresses for pressing, from AED 9 a piece for press only. Collection and return cost nothing on orders from AED 30, and the East Crescent costs no more than anywhere else on the Palm.
Near The Retreat Palm Dubai, dry cleaning a shirt costs AED 15 and a normal dress AED 40. More prices from our list:
  • Blazer AED 40, a two-piece suit AED 50
  • Evening dress AED 65, jumpsuit AED 35
  • Delicate abaya AED 35
Silk, tailoring and beaded pieces are worth dry cleaning. Cotton and sportswear are cheaper and better in a wash & fold bag.
Yes. For The Retreat Palm Dubai you can book on WhatsApp 24 hours a day, every day. Dry cleaning booked before noon can return the same day, and clean & press is back within 24 hours. Vans cross the Palm at two-hour intervals, as often as eight times daily. A late-night message is booked into the first run along East Crescent Road, which also serves Sofitel The Palm under a kilometre to the west.
To book our laundry pickup at The Retreat Palm Dubai, message +971 50 384 1660 on WhatsApp. For the hotel's own laundry, ask the front desk. The chat is open at any hour: give your name and room, mention the resort, and list what needs cleaning. There is no app or account. Our drivers also collect from the Waldorf Astoria Palm Jumeirah, about a kilometre east on the same Crescent.
Yes, we wash the gym and swimwear you wear to the Rayya spa at The Retreat Palm Dubai. Robes, towels and slippers from the spa belong to the hotel, so leave those behind.
  • Workout sets and swimwear in a 6kg bag: AED 60
  • A single swimsuit, cleaned: AED 12
  • Gym bag clean: AED 65, in 3 to 5 days
Sportswear is washed cool so stretch fabrics keep their shape.
The Retreat Palm Dubai was named the UAE's first five-star wellness resort by Dubai Tourism in December 2021. It was also the first MGallery hotel in the Middle East, serves no alcohol, and centres on the Rayya Wellness Centre, with a hammam, cryotherapy and a ladies-only spa and gym. There is a private beach with cabanas and Rayya Kids Club. C Central Resort The Palm stands next door.
R Hotels, the hospitality arm of R Holding, owns The Retreat Palm Dubai, and Accor runs it. Accor operates it within the MGallery collection; it opened in 2017 as "The Retreat Palm Dubai MGallery by Sofitel" and is now listed as part of the MGallery Collection. It has 255 rooms and suites on East Crescent Road. We collect laundry from its entrance every day, Friday and Saturday included.

Still have questions?

Ask on WhatsApp
Quiet end of the Crescent

The Retreat Palm Dubai stands on East Crescent Road, on the eastern arm of the Crescent, with C Central Resort The Palm right next door. Sofitel The Palm and the Waldorf Astoria are each under a kilometre away in a straight line. Cars come in through the Crescent tunnel near Atlantis, the circuit our vans already drive for villas, flats and resorts all over Palm Jumeirah. That is why a collection here still comes inside the hour.

Owned by R Hotels and run by Accor, the resort has 255 rooms and suites, the Rayya Wellness Centre with its hammam and ladies-only gym, and a private beach with cabanas. It offers its own laundry service too. We are simply another choice for per-kilo wash & fold for a big pile of sportswear, shoe care for training shoes, or soft toy cleaning for a child's favourite.

History

The Middle East's first MGallery.

The Retreat Palm Dubai belongs to R Hotels, the hospitality arm of R Holding, and is run by Accor under its MGallery collection, a brand that had no hotel in the Middle East before this one. It opened on the East Crescent in 2017 with 255 rooms and suites, no alcohol, and a design shaped by natural materials and Feng Shui. In December 2021 Dubai Tourism named it the UAE's first five-star wellness resort. Its next-door neighbour, C Central Resort The Palm, is about 90 metres away. For guests, that focus on rest and exercise means more workout clothes and swimwear to keep fresh.

  1. 2001Work begins on Palm Jumeirah, the man-made island whose East Crescent would later hold the resort.
  2. Jan 2017News breaks that the UAE will get its first MGallery hotel that year, developed by R Hotels.
  3. Jul 2017The National reports R Hotels preparing The Retreat Palm Dubai as MGallery's first Middle East address, with 255 rooms.
  4. Nov 2017The resort announces it is welcoming guests as the region's first 360-degree holistic wellbeing resort.
  5. Mar 2020Bait Al Nakhla, the House of the Palm, opens as the resort's Arabic and Middle Eastern restaurant.
  6. Dec 2021After site visits, Dubai Tourism gives it the UAE's first five-star wellness resort classification.
  7. Aug 2024The Retreat Palm Dubai earns Green Globe certification for its sustainability work.

Sources: The National (21 July 2017), Hospitality Net (April 2017), the hotel's November 2017 press release, DubaiBonjour (March 2020), Hotelier Middle East and Hotel & Catering (December 2021), Zawya (2024), Accor and R Hotels.

Guest thread

WhatsApp Booking

No download and no login. Mention The Retreat Palm Dubai, describe the load, and pick a time. Within 60 minutes our driver is waiting by the resort's front door.

Start the chat

Open day and night for East Crescent guests

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Hello, I'm at The Retreat on the Palm for a wellness week and my gym and yoga clothes are piling up. Could someone collect after my 11 o'clock massage?
10:05 am
Hi! Of course. Workout clothes fit well in a 6kg wash & fold bag for AED 60, washed cool and back within 24 hours. Our driver can be outside the lobby at 12.
10:06 am
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Perfect. Can I add my white running shoes? They are grey from the treadmill.
10:08 am
Yes, sneakers are AED 55 and take 2 to 4 days, so they will be ready well before you check out. You will get a message as the van leaves.
10:09 am
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Reading from our cleaning team

Workouts, pool water and the Gulf sun are all hard on clothes over a stay at The Retreat Palm Dubai. Our articles explain how hotel pickup works, how trainers are cleaned, and how to wash a child's soft toy safely.

The three newest are below. Anything they miss, just ask in the chat.

A driver heading to The Retreat Palm Dubai usually stops at other resorts on the way. Anantara The Palm is about 1.5 km along the East Crescent, and Royal Central Hotel The Palm is on that route too. Browse the full list of Dubai hotels or read about laundry across Palm Jumeirah.

Answers checked by Hassam Rafkey, Head of Digital Operations, Middle East, on 30 September 2026.